77tk's Privacy Policy
Your personal information is completely safe with us. Learn in detail how 77tk collects, uses, and protects your data.
1 Introduction & Applicability
77tk ("we", "our", or "platform") is committed to providing a safe and reliable online gaming experience for users in Bangladesh. This privacy policy sets out what information we collect from you while you use our website and related services, how we use it, and how we keep it secure.
This policy applies to the following individuals:
- Anyone who visits the 77tk website
- Members who hold a registered account
- Users who access our services from any device
- Anyone who contacts our customer support
Protecting the privacy of your personal information is one of our primary responsibilities. 77tk uses SSL encryption technology to keep all your information secure.
2 What Information We Collect
77tk collects only the information necessary to provide our services properly. A detailed description of the information collected is given below:
a) Identity Information
- Full name
- Date of birth (for age verification — only those aged 21 or above may register)
- National ID or passport number (where identity verification is required)
- Address
b) Contact Information
- Email address
- Mobile number
c) Financial Information
- bKash, Nagad, Rocket, Upay account numbers
- Bank account details (for bank transfers)
- Transaction history and amounts
d) Technical Information
- IP address
- Browser type and version
- Device information
- Login time and date
- Cookies and similar tracking information
e) Gaming Activity Information
- Game history and activity
- Bet amounts and results
- Bonus and promotion usage records
3 How We Collect Information
77tk collects information in several ways. The main methods are listed below:
Information provided directly
When you create an account, make a deposit or withdrawal, contact customer support, or fill in any form, you provide information to us directly.
Automatically collected information
When you use our platform, our systems automatically collect certain technical information, such as your IP address, browser information, and session information via cookies.
Through third parties
For the purpose of identity verification and fraud prevention, we may verify information through trusted third parties when necessary. In such cases, the information collected is always protected under this policy.
4 Purpose of Using Information
77tk uses collected information only for specific and lawful purposes. We use your information for the following reasons:
For operating services
- Account creation and management
- Processing deposits and withdrawals
- Providing gaming services
- Managing bonuses and promotions
For security and legal compliance
- Age and identity verification (confirming 21+)
- Complying with Anti-Money Laundering (AML) procedures
- Preventing fraud and cheating
- Ensuring account security
For providing customer support
- Providing 24/7 assistance
- Resolving complaints and issues
- Direct support in Bengali
For service improvement
- Improving the platform experience
- Developing new services and features
- Sending relevant information and offers (with your consent)
5 Data Storage & Security
77tk gives the highest priority to the security of your information. We implement the following technical and administrative security measures:
Technical security
- SSL (Secure Socket Layer) encryption — all data transmission is encrypted
- Advanced encryption methods for data storage
- Regular security audits and testing
- Firewall and intrusion detection systems
- Secure server environment
Administrative security
- Access to information restricted to authorized staff only
- Staff training on privacy and security
- Data access logs and monitoring
- Regular review of security policies
Data retention period
Your information is retained only for as long as necessary. Even after an account is closed, certain information may be retained for a specified period in accordance with legal obligations. Once that period has passed, the information is securely deleted.
6 Data Sharing & Disclosure Policy
77tk does not sell your personal information to third parties. However, we may share information in certain circumstances, as described below:
Service provider partners
We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical support. These partners may only use your information for specified purposes and are required to comply with our privacy policy.
Legal obligations
In cases of court orders, government directives, or other legal obligations, we may provide relevant information to the appropriate authorities. In such situations, we always comply with the provisions of the law.
Fraud prevention
To prevent fraud, cheating, or money laundering, certain information may be shared with the relevant authorities or partner organizations when necessary.
Business changes
If there is any change to 77tk's business structure (such as a merger or acquisition), your information may be transferred to the new entity. You will be informed in advance and this privacy policy will remain in effect.
7 Your Rights
As a user of 77tk, you have certain important rights regarding your own personal information:
Right to access information
You can find out what information we hold about you at any time. To do so, please contact our support team.
Right to correct information
If the information we hold about you is incorrect or incomplete, you may request a correction.
Right to delete information
In certain circumstances, you may request the deletion of your information. However, some information may need to be retained for a specified period due to legal obligations.
Right to object to data processing
You may object to marketing messages or certain types of data processing. We will take action as quickly as possible after receiving your request.
Right to data portability
You may request that your information be transferred to you in a structured format.
8 Protection of Children & Minors
77tk's services are for individuals aged 21 or above only. We do not intentionally collect personal information from anyone under the age of 21.
Age verification is mandatory when creating an account. If any user registers with false information, their account will be cancelled and the collected information will be deleted immediately.
If a parent or guardian believes their minor child has used our platform, please contact [email protected] immediately. We will take prompt action.
9 Third-Party Links & Services
Our platform may have connections to payment gateways or other services that are governed by their own privacy policies. 77tk is not responsible for the data collection or usage practices of these third parties.
We recommend that you carefully read the privacy policy of any third-party service before using it.
10 Policy Changes & Updates
77tk may change or update this privacy policy from time to time. For any significant changes, we will:
- Display a clear notice on the website
- Notify registered users by email
- Update the "Last Updated" date at the top of the policy
Continuing to use our services after the updated policy has been published will be considered as your acceptance of the new policy. We recommend visiting this page regularly to stay up to date.
11 Responsible Gaming & Data Protection
77tk believes that privacy and responsible gaming complement each other. We use information about your gaming activity to monitor your playing patterns and provide support when needed.
If you would like to set limits on your own account or take a break for a specific period, please contact our support team. For more information about responsible gaming, visit our Responsible Gaming page.
Contact Us
If you have any questions about this privacy policy or any requests regarding your information, please contact our team.
Live Chat
24/7 instant support is available in Bengali and English.
Use the live chat button directly on the site.